Recording phone calls is one of the current needs of companies which are seeking to improve the quality of customer service. By recording the calls, the administrator or manager can check the quality of their telephone service.
On these ways, Phone2Corp has a modern system for recording calls. The recordings of the calls can be accessed directly from the reports, making maximum use of the resource. The audio files are stored at Phone2Corp and can be accessed at any time through its web simple and friendly interface.
To ensure the safety of these telephone conversations, it is necessary that the User master grant permission for each specific User.
This is also a great resource for call centers, because all calls can be recorded: incoming and outgoing calls.
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